Help and documentation

QRACCESS help: manuals and answers

Step-by-step manuals with real screenshots of the dashboard, the seating designer and ticket sales, plus quick answers to the questions people ask before signing up.

Read the FAQ Browse the manuals

Manuals

Written from the product as it actually behaves, with screenshots taken from the English dashboard.

Dashboard user manual

The complete walkthrough of the web dashboard: groups, attendees, events, scanner users, records and configuration. Start here if you have just created your account.

Open manual โ†’

Venues and seating

Design zones, rows, numbered seats and standing areas, and assign seats to attendees. With real screenshots of the seating designer.

Open manual โ†’

Ticket sales

Ticket types, shifts and quotas, your own payment gateway connected, and the order followed through to the QR code that reaches the buyer.

Open manual โ†’

Cannot find it here?

The FAQ covers how many scanners an event needs, what happens when the door has no signal, how pricing works and where the money from your ticket sales goes.

If your question is not answered on this site, tell us about your event and we will reply within one working day.

More manuals are published in Spanish at qracceso.com and are being translated.